How to cancel ZEE5 subscription and autopay
To cancel your ZEE5 subscription, go to My Subscriptions on ZEE5, select your active plan, and turn off auto-renewal. If you signed up through Google Play, Apple, or a carrier, cancel directly through that provider.
Steps to cancel ZEE5
- Open ZEE5 My Subscriptions and sign in with the account connected to the paid plan.
- Choose the active plan.
- Turn off auto-renewal and complete the direct confirmation prompts.
Before you cancel
- Refunds: Canceling ZEE5 does not automatically create a refund. ZEE5 or the billing partner handles refund eligibility separately under local terms and law.
- If billed through Apple, Google Play, a mobile carrier, or a partner, you must cancel through that specific company's subscription controls.
- If having trouble cancelling, try using a desktop or laptop browser.
- Deleting the app, signing out, or removing a viewing profile does not stop recurring charges.
Paid through UPI AutoPay? Cancel the mandate too
Cancelling ZEE5 ends the membership. If you paid with UPI AutoPay, the mandate that lets ZEE5 debit your account is separate, and it lives in the UPI app you approved it in. Open that app’s AutoPay list and cancel the ZEE5 mandate as well.
- Cancel ZEE5 autopay in PhonePe
- Cancel ZEE5 autopay in Google Pay
- Cancel ZEE5 autopay in Paytm
- Cancel ZEE5 autopay in BHIM
- Cancel ZEE5 autopay in Amazon Pay
Paid by card instead? See how to cancel recurring payments on a card.
On your statement: what ‘UPI AutoPay’ means
Questions people ask
how to cancel zee5 autopay in phonepe, gpay, or paytm
You can pause your UPI autopay mandate on Google Pay, PhonePe, or Paytm with a start and end date to stop payments while keeping access during that window. To end the subscription completely, turn off auto-renewal in ZEE5 My Subscriptions or manage the mandate in your UPI app.
can i get a refund after cancelling zee5 subscription
Cancelling ZEE5 does not automatically create a refund. Refund eligibility is handled separately by ZEE5 or your billing partner under local terms and applicable law.
does deleting the zee5 app cancel the subscription
No. Deleting the app, signing out, or removing a viewing profile does not stop recurring charges. You must turn off auto-renewal in your account or cancel the mandate in your payment provider.
how to cancel zee5 subscription if the app fails
Use a desktop or laptop browser to sign in to ZEE5 My Subscriptions and turn off auto-renewal. If you are billed through Google Play, Apple, or a mobile carrier, cancel directly in that service's subscription settings instead.
how to cancel zee5 subscription taken through third party or carrier
You must cancel through that specific company's subscription controls. ZEE5 cannot stop the billing if your plan is managed by Apple, Google Play, a mobile carrier, or another billing partner.
Last checked on against helpcenter.zee5.com (official), helpcenter.zee5.com (official), 19pine.ai. Apps change their menus; if a step looks different, the option is usually nearby.